- How is price determined when ordering?
- How many items do I need to purchase when ordering?
- Can I get help with my design?
- I’m worried my design won’t look right?
- Do you offer samples before I order?
- I want to order my design on different types of items, how do I do this?
- Is there anything else to do after I place my order?
- When can I expect my order?
- I have an issue with my order?
Price is determined by three main factors in most cases.
- The product you choose.
Products vary in cost changing the total price at checkout
- How many print colors you have on the front and back of your items.
Example would be a one color design would be less expensive than a design with three colors.
- The quantity you order.
Ordering 100 items at checkout would save you more per item than ordering 12 items
Other factors that may affect pricing are personalization per item and special requests.
Everything else is included at no extra charge with your order:
- Free art evaluation and consultation
- Free art clean-up if needed
- Free print set-up
- Free standard two week delivery in the U.S.
- Great customer service
With most of our items offered, the minimum is one item with our Direct To Garment (Digital Printing) service. However some items require screen printing and that is a minimum of 12 pieces. The minimum quantity is offered for each product when selecting your item. If you have any questions you can contact us at any time.
Yes, we are always here to help. If you have any questions or need help in any way please contact one of our ShirtMonster representatives and we would be more than happy to assist you.
Don’t worry, we are design experts and understand what will work the best. If a design looks like it was meant to be centered and is off slightly on your design we will correct the art work. If your design is far off center we will always contact you to confirm if that’s how you intended it to be. If something doesn’t look right we will always clean it up and contact you for your approval.
We can offer samples of the blank or printed product in most cases, usually for a small fee. If you are interested please give us a call anytime and a ShirtMonster representative would be more than happy to assist you.
If you want your one design on different types of apparel and/or in different colors; ShirtMonster is here to make sure you get the best price for what you’re looking for. The easiest way for this is for you to save your design on one of the item styles you would like then give us a call and a ShirtMonster representative would be more than happy to add the other colors/styles/sizes, give you a total, and get your order placed right away.
After placing an order, the art is reviewed by multiple designers to make sure everything looks good and is ready for production.
If your order has 12 or more pieces an email will be sent with a visual proof showing any alterations done with the art to help fix common issues to help make your design look its best for print production and notes saying what was changed if anything. Items at this quantity will be done with Screen Printing.
Orders of less than 12 pieces will be done with DTG(direct printing) or a high grade Vinyl determined at our discretion. Most of these orders will be processed without any further emails. If necessary we will contact you with any concerns or questions that we have.
The status of your order can be found with your order number sent in the confirmation email after completing checkout.
For most orders with the standard free shipping, it can be expected within 2-weeks from the time you complete your order in the lower 48 U.S.
Any special orders may take longer and would be discussed before purchase.
Orders with rush shipping arrive in 1-week from completing your order. If you would like to inquire about rush shipping or even faster or had any questions about delivery times outside the lower 48 U.S. contact us at any time.
If you have any questions, concerns, or issues with your order please contact ShirtMonster at any time.
We understand that there can be issues or an item can arrive later than promised and we would like to help resolve these matters as best as possible. Contact us, let us know your situation and we will do our best to help you have a satisfactory experience. Any issues of incorrect orders, etc must contact us within 2-weeks for replacement or partial refunds.